From 4cb81ed70d7a45d76b5e29765b96b48f1b1ec45e Mon Sep 17 00:00:00 2001
From: ncoronel <ncoronel@quo.ar>
Date: Tue, 28 Jul 2026 17:02:12 -0300
Subject: [PATCH] feat: implement payment verification error component and
 update checkout flow

---
 .../checkout-page.component.spec.ts           |  12 +-
 .../checkout-page/checkout-page.component.ts  |   1 -
 .../checkout-payment-step.component.html      |  17 +-
 .../checkout-payment-qr.component.html        |  21 +-
 .../checkout-payment-qr.component.scss        |  45 +---
 .../checkout-payment-qr.component.spec.ts     |   6 +-
 .../checkout-payment-qr.component.ts          |  23 +-
 .../checkout-payment-transfer.component.html  | 199 +++++++++---------
 .../checkout-payment-transfer.component.scss  |  14 --
 .../checkout-payment-transfer.component.ts    |  33 ++-
 .../payment-verification-error.component.html |  17 ++
 .../payment-verification-error.component.scss |  35 +++
 .../payment-verification-error.component.ts   |  32 +++
 13 files changed, 243 insertions(+), 212 deletions(-)
 create mode 100644 src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.html
 create mode 100644 src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.scss
 create mode 100644 src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.ts

diff --git a/src/app/features/store/pages/checkout-page/checkout-page.component.spec.ts b/src/app/features/store/pages/checkout-page/checkout-page.component.spec.ts
index 3186cad..4924c6f 100644
--- a/src/app/features/store/pages/checkout-page/checkout-page.component.spec.ts
+++ b/src/app/features/store/pages/checkout-page/checkout-page.component.spec.ts
@@ -189,7 +189,7 @@ describe('CheckoutPageComponent payment validation', () => {
     expect(checkoutServiceStub.getPurchase).not.toHaveBeenCalled();
   });
 
-  it('checks a transfer once and redirects to purchase status while pending', async () => {
+  it('shows the verification error without redirecting while a transfer is pending', async () => {
     const { component } = createComponent();
     component.selectedPaymentMethod.set('transfer');
 
@@ -197,13 +197,13 @@ describe('CheckoutPageComponent payment validation', () => {
     expect(checkoutServiceStub.getPurchase).toHaveBeenCalledTimes(1);
     expect(component.transferValidationStatus()).toBe('pending');
     expect(cartServiceStub.clearCart).not.toHaveBeenCalled();
-    expect(routerStub.navigate).toHaveBeenCalledWith(['/checkout/status', 25]);
+    expect(routerStub.navigate).not.toHaveBeenCalled();
 
     await vi.advanceTimersByTimeAsync(30_000);
     expect(checkoutServiceStub.getPurchase).toHaveBeenCalledTimes(1);
 
     await component.onComplete();
-    expect(checkoutServiceStub.getPurchase).toHaveBeenCalledTimes(1);
+    expect(checkoutServiceStub.getPurchase).toHaveBeenCalledTimes(2);
   });
 
   it('navigates after a transfer is confirmed as paid', async () => {
@@ -360,11 +360,7 @@ describe('CheckoutPageComponent payment validation', () => {
 
     expect(component.checkoutStepIndex()).toBe(1);
     expect(component.selectedPaymentMethod()).toBe('qr');
-    expect(checkoutServiceStub.generatePaymentIntent).toHaveBeenCalledWith(
-      'tenant-test',
-      25,
-      'qr',
-    );
+    expect(checkoutServiceStub.generatePaymentIntent).toHaveBeenCalledWith('tenant-test', 25, 'qr');
     expect(component.qrData()).toBe('qr-value');
     expect(component.qrPaymentStatus()).toBe('waiting');
   });
diff --git a/src/app/features/store/pages/checkout-page/checkout-page.component.ts b/src/app/features/store/pages/checkout-page/checkout-page.component.ts
index e5fa990..35f0296 100644
--- a/src/app/features/store/pages/checkout-page/checkout-page.component.ts
+++ b/src/app/features/store/pages/checkout-page/checkout-page.component.ts
@@ -447,7 +447,6 @@ export class CheckoutPageComponent implements OnInit, OnDestroy {
 
       if (purchase.status === 'pending_payment') {
         this.transferValidationStatus.set('pending');
-        this.navigateToPurchaseStatus(purchaseId);
         return;
       }
 
diff --git a/src/app/features/store/pages/checkout-page/checkout-payment-step.component.html b/src/app/features/store/pages/checkout-page/checkout-payment-step.component.html
index 2778b24..5726668 100644
--- a/src/app/features/store/pages/checkout-page/checkout-payment-step.component.html
+++ b/src/app/features/store/pages/checkout-page/checkout-payment-step.component.html
@@ -1,14 +1,13 @@
 <div class="checkout-payment">
   <div class="checkout-payment__content">
     <section class="payment-methods" aria-labelledby="payment-methods-title">
-      <h2 id="payment-methods-title" class="payment-methods__title">Selecciona el metodo de pago</h2>
+      <h2 id="payment-methods-title" class="payment-methods__title">
+        Selecciona el metodo de pago
+      </h2>
 
       <div class="payment-methods__list" role="radiogroup" aria-label="Metodo de pago">
         @for (method of paymentMethods(); track method.id) {
-          <label
-            class="payment-method"
-            [class.is-selected]="selectedPaymentMethod() === method.id"
-          >
+          <label class="payment-method" [class.is-selected]="selectedPaymentMethod() === method.id">
             <input
               class="payment-method__radio"
               type="radio"
@@ -21,7 +20,8 @@
             <span class="payment-method__label">
               @if (method.id === 'telepagos') {
                 <span class="telepagos-logo" aria-label="TelePagos">
-                  <span class="telepagos-logo__tele">tele</span><span class="telepagos-logo__pagos">pagos</span>
+                  <span class="telepagos-logo__tele">tele</span
+                  ><span class="telepagos-logo__pagos">pagos</span>
                 </span>
               } @else {
                 {{ method.label }}
@@ -36,7 +36,7 @@
 
     <section class="payment-panel d-flex justify-content-end" aria-live="polite">
       @if (isGeneratingIntent()) {
-        <div class="payment-panel__card" style="text-align: center; padding: 2rem;">
+        <div class="payment-panel__card" style="text-align: center; padding: 2rem">
           <h3 class="payment-panel__title">Cargando información de pago...</h3>
         </div>
       } @else if (selectedPaymentMethod() === 'qr') {
@@ -53,6 +53,8 @@
           [transferDni]="transferDni()"
           [copiedTransferField]="copiedTransferField()"
           [validationStatus]="transferValidationStatus()"
+          [paymentAmount]="qrPaymentAmount()"
+          [whatsappUrl]="whatsappUrl()"
           (copyTransferValue)="requestCopy($event.field, $event.value)"
           (submitDni)="generateTransferIntent.emit($event)"
           (completePurchase)="complete.emit()"
@@ -63,4 +65,3 @@
     </section>
   </div>
 </div>
-
diff --git a/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.html b/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.html
index 0cfb35d..820d125 100644
--- a/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.html
+++ b/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.html
@@ -1,22 +1,9 @@
 <div class="payment-panel__card">
   @if (paymentStatus() === 'timed_out') {
-    <div class="payment-timeout" role="alert">
-      <div class="payment-timeout__icon" aria-hidden="true">
-        <i class="fa-solid fa-xmark"></i>
-      </div>
-      <h4 class="payment-timeout__title">No pudimos verificar el pago de {{ formattedAmount() }}.</h4>
-      <p class="payment-timeout__message">Por favor contactate con nosotros para resolverlo.</p>
-      @if (whatsappUrl()) {
-        <app-button
-          type="button"
-          variant="primary"
-          buttonClass="d-inline-flex align-items-center justify-content-center gap-2"
-          (click)="openWhatsApp()"
-        >
-          <span>WhatsApp</span>
-        </app-button>
-      }
-    </div>
+    <app-payment-verification-error
+      [paymentAmount]="paymentAmount()"
+      [whatsappUrl]="whatsappUrl()"
+    />
   } @else {
     <h3 class="payment-panel__title">Ingresa a tu billetera y escanea el siguiente QR</h3>
     <div class="payment-panel__divider"></div>
diff --git a/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.scss b/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.scss
index 6ec30a9..26e513f 100644
--- a/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.scss
+++ b/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.scss
@@ -57,7 +57,9 @@
       rgba(17, 17, 17, 0.95) 84% 100%
     );
   background-size: 18px 18px;
-  background-position: 0 0, 9px 9px;
+  background-position:
+    0 0,
+    9px 9px;
   display: flex;
   justify-content: center;
   align-items: center;
@@ -86,7 +88,9 @@
   height: 38px;
   border: 5px solid #111111;
   background: #ffffff;
-  box-shadow: inset 0 0 0 8px #ffffff, inset 0 0 0 14px #111111;
+  box-shadow:
+    inset 0 0 0 8px #ffffff,
+    inset 0 0 0 14px #111111;
 
   &--tl {
     top: 10px;
@@ -116,43 +120,6 @@
   }
 }
 
-.payment-timeout {
-  display: flex;
-  flex-direction: column;
-  align-items: center;
-  width: 100%;
-  padding-top: 0.85rem;
-
-  &__icon {
-    display: grid;
-    width: 84px;
-    height: 84px;
-    place-items: center;
-    border: 1px solid var(--tenant-danger, #dc3545);
-    border-radius: 50%;
-    color: var(--tenant-danger, #dc3545);
-    font-size: 2.7rem;
-  }
-
-  &__title {
-    max-width: 250px;
-    margin: 1.35rem 0 0;
-    color: var(--tenant-danger, #dc3545);
-    font-size: 1.05rem;
-    font-weight: 700;
-    line-height: 1.3;
-  }
-
-  &__message {
-    max-width: 250px;
-    margin: 2rem 0 1.75rem;
-    color: #666666;
-    font-size: 1rem;
-    line-height: 1.25;
-  }
-
-}
-
 .payment-verification {
   position: absolute;
   inset: 0;
diff --git a/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.spec.ts b/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.spec.ts
index f6f31dd..7eba580 100644
--- a/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.spec.ts
+++ b/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.spec.ts
@@ -40,10 +40,12 @@ describe('CheckoutPaymentQrComponent', () => {
     fixture.detectChanges();
 
     const element = fixture.nativeElement as HTMLElement;
-    const whatsapp = element.querySelector<HTMLAnchorElement>('.payment-timeout__whatsapp');
+    const whatsapp = Array.from(element.querySelectorAll('button')).find((button) =>
+      button.textContent?.includes('WhatsApp'),
+    );
     expect(element.textContent).toMatch(/No pudimos verificar el pago de \$\s*300\.000\./);
     expect(element.textContent).toContain('Por favor contactate con nosotros para resolverlo.');
-    expect(whatsapp?.href).toBe('https://wa.me/543412602222');
+    expect(whatsapp).toBeDefined();
     expect(element.textContent).not.toContain('Volver a verificar');
   });
 });
diff --git a/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.ts b/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.ts
index 93b19a1..221c01e 100644
--- a/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.ts
+++ b/src/app/features/store/pages/checkout-page/components/checkout-payment-qr/checkout-payment-qr.component.ts
@@ -1,15 +1,15 @@
-import { ChangeDetectionStrategy, Component, computed, input } from '@angular/core';
-import { ButtonComponent } from '../../../../../../shared/components/button/button.component';
+import { ChangeDetectionStrategy, Component, input } from '@angular/core';
 import { QRCodeComponent } from '../../../../../../shared/components/qrcode/qrcode.component';
 import { QrPaymentStatus } from '../../checkout-page.models';
+import { PaymentVerificationErrorComponent } from '../payment-verification-error/payment-verification-error.component';
 
 @Component({
   selector: 'app-checkout-payment-qr',
   standalone: true,
-  imports: [ButtonComponent, QRCodeComponent],
+  imports: [PaymentVerificationErrorComponent, QRCodeComponent],
   templateUrl: './checkout-payment-qr.component.html',
   styleUrl: './checkout-payment-qr.component.scss',
-  changeDetection: ChangeDetectionStrategy.OnPush
+  changeDetection: ChangeDetectionStrategy.OnPush,
 })
 export class CheckoutPaymentQrComponent {
   readonly qrData = input<string | null>(null);
@@ -17,19 +17,4 @@ export class CheckoutPaymentQrComponent {
   readonly isCheckingPayment = input<boolean>(false);
   readonly paymentAmount = input<number>(0);
   readonly whatsappUrl = input<string | null>(null);
-  protected readonly formattedAmount = computed(() =>
-    new Intl.NumberFormat('es-AR', {
-      style: 'currency',
-      currency: 'ARS',
-      maximumFractionDigits: 0,
-    }).format(this.paymentAmount()),
-  );
-
-  protected openWhatsApp(): void {
-    const url = this.whatsappUrl();
-
-    if (url) {
-      window.open(url, '_blank', 'noopener,noreferrer');
-    }
-  }
 }
diff --git a/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.html b/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.html
index 482eea6..1808163 100644
--- a/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.html
+++ b/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.html
@@ -1,105 +1,106 @@
 <div class="payment-panel__card">
-  <div class="dni-form-container">
-    <h3 class="dni-form-title">Ingresá DNI de quién va a transferir</h3>
-    <form class="dni-form row gx-2" (submit)="$event.preventDefault(); onSubmitDni()">
-      <div class="col-8">
-        <app-input
-          type="text"
-          [value]="dniControl.value"
-          (valueChange)="dniControl.setValue($event.toString()); dniControl.markAsDirty()"
-          [disabled]="isDniDisabled()"
-          [invalid]="dniControl.invalid && (dniControl.dirty || dniControl.touched)"
-        />
-      </div>
-      <div class="col-4">
-        @if (isDniDisabled()) {
-          <app-button
-            type="button"
-            variant="secondary"
-            hostClass="w-100 h-100"
-            buttonClass="w-100 h-100 px-0"
-            (click)="enableEditing()"
-          >
-            Modificar
-          </app-button>
-        } @else {
-          <app-button
-            type="submit"
-            variant="primary"
-            hostClass="w-100 h-100"
-            buttonClass="w-100 h-100 px-0"
-            [disabled]="dniControl.invalid"
-          >
-            Continuar
-          </app-button>
-        }
-      </div>
-    </form>
-  </div>
-
-  @if (transferAccount() && !isEditing()) {
-    <div class="payment-panel__divider"></div>
-    <div class="payment-panel__account">
-      <p class="payment-panel__eyebrow">DATOS DE CUENTA:</p>
-
-      <div class="payment-detail">
-        <span class="payment-detail__label">Titular:</span>
-        <span class="payment-detail__value">{{ transferAccount()?.titular }}</span>
-      </div>
-
-      <div class="payment-detail">
-        <span class="payment-detail__label">Entidad:</span>
-        <span class="payment-detail__value">{{ transferAccount()?.entidad }}</span>
-      </div>
-
-      <div class="payment-detail payment-detail--copy">
-        <span class="payment-detail__label">CVU:</span>
-        <span class="payment-detail__value">{{ transferAccount()?.cvu }}</span>
-        <app-icon-button
-          variant="copy"
-          ariaLabel="Copiar CVU"
-          (click)="requestCopy('cvu', transferAccount()!.cvu)"
-        />
-        @if (copiedTransferField() === 'cvu') {
-          <span class="payment-detail__feedback" style="grid-column: 1 / -1; text-align: center;">¡Copiado!</span>
-        }
-      </div>
-
-      <div class="payment-detail payment-detail--copy">
-        <span class="payment-detail__label">Alias:</span>
-        <span class="payment-detail__value">{{ transferAccount()?.alias }}</span>
-        <app-icon-button
-          variant="copy"
-          ariaLabel="Copiar Alias"
-          (click)="requestCopy('alias', transferAccount()!.alias)"
-        />
-        @if (copiedTransferField() === 'alias') {
-          <span class="payment-detail__feedback" style="grid-column: 1 / -1; text-align: center;">¡Copiado!</span>
-        }
-      </div>
+  @if (validationStatus() === 'pending' || validationStatus() === 'error') {
+    <app-payment-verification-error
+      [paymentAmount]="paymentAmount()"
+      [whatsappUrl]="whatsappUrl()"
+    />
+  } @else {
+    <div class="dni-form-container">
+      <h3 class="dni-form-title">Ingresá DNI de quién va a transferir</h3>
+      <form class="dni-form row gx-2" (submit)="$event.preventDefault(); onSubmitDni()">
+        <div class="col-8">
+          <app-input
+            type="text"
+            [value]="dniControl.value"
+            (valueChange)="dniControl.setValue($event.toString()); dniControl.markAsDirty()"
+            [disabled]="isDniDisabled()"
+            [invalid]="dniControl.invalid && (dniControl.dirty || dniControl.touched)"
+          />
+        </div>
+        <div class="col-4">
+          @if (isDniDisabled()) {
+            <app-button
+              type="button"
+              variant="secondary"
+              hostClass="w-100 h-100"
+              buttonClass="w-100 h-100 px-0"
+              (click)="enableEditing()"
+            >
+              Modificar
+            </app-button>
+          } @else {
+            <app-button
+              type="submit"
+              variant="primary"
+              hostClass="w-100 h-100"
+              buttonClass="w-100 h-100 px-0"
+              [disabled]="dniControl.invalid"
+            >
+              Continuar
+            </app-button>
+          }
+        </div>
+      </form>
     </div>
 
-    <div class="mt-4">
-      <app-button
-        type="button"
-        variant="primary"
-        hostClass="w-100"
-        buttonClass="w-100"
-        [disabled]="validationStatus() === 'checking'"
-        (click)="completePurchase.emit()"
-      >
-        {{ validationStatus() === 'checking' ? 'Validando pago...' : 'Ya transferí' }}
-      </app-button>
+    @if (transferAccount() && !isEditing()) {
+      <div class="payment-panel__divider"></div>
+      <div class="payment-panel__account">
+        <p class="payment-panel__eyebrow">DATOS DE CUENTA:</p>
 
-      @if (validationStatus() === 'pending') {
-        <p class="payment-validation payment-validation--pending" role="status">
-          Todavía no recibimos la transferencia. Podés volver a verificar.
-        </p>
-      } @else if (validationStatus() === 'error') {
-        <p class="payment-validation payment-validation--error" role="alert">
-          No pudimos validar la transferencia. Intentá nuevamente.
-        </p>
-      }
-    </div>
+        <div class="payment-detail">
+          <span class="payment-detail__label">Titular:</span>
+          <span class="payment-detail__value">{{ transferAccount()?.titular }}</span>
+        </div>
+
+        <div class="payment-detail">
+          <span class="payment-detail__label">Entidad:</span>
+          <span class="payment-detail__value">{{ transferAccount()?.entidad }}</span>
+        </div>
+
+        <div class="payment-detail payment-detail--copy">
+          <span class="payment-detail__label">CVU:</span>
+          <span class="payment-detail__value">{{ transferAccount()?.cvu }}</span>
+          <app-icon-button
+            variant="copy"
+            ariaLabel="Copiar CVU"
+            (click)="requestCopy('cvu', transferAccount()!.cvu)"
+          />
+          @if (copiedTransferField() === 'cvu') {
+            <span class="payment-detail__feedback" style="grid-column: 1 / -1; text-align: center"
+              >¡Copiado!</span
+            >
+          }
+        </div>
+
+        <div class="payment-detail payment-detail--copy">
+          <span class="payment-detail__label">Alias:</span>
+          <span class="payment-detail__value">{{ transferAccount()?.alias }}</span>
+          <app-icon-button
+            variant="copy"
+            ariaLabel="Copiar Alias"
+            (click)="requestCopy('alias', transferAccount()!.alias)"
+          />
+          @if (copiedTransferField() === 'alias') {
+            <span class="payment-detail__feedback" style="grid-column: 1 / -1; text-align: center"
+              >¡Copiado!</span
+            >
+          }
+        </div>
+      </div>
+
+      <div class="mt-4">
+        <app-button
+          type="button"
+          variant="primary"
+          hostClass="w-100"
+          buttonClass="w-100"
+          [disabled]="validationStatus() === 'checking'"
+          (click)="completePurchase.emit()"
+        >
+          {{ validationStatus() === 'checking' ? 'Validando pago...' : 'Ya transferí' }}
+        </app-button>
+      </div>
+    }
   }
 </div>
diff --git a/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.scss b/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.scss
index b65c086..def5cf0 100644
--- a/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.scss
+++ b/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.scss
@@ -115,17 +115,3 @@
     height: 100%;
   }
 }
-
-.payment-validation {
-  margin: 0.75rem 0 0;
-  font-size: 0.8rem;
-  line-height: 1.35;
-
-  &--pending {
-    color: #8a681d;
-  }
-
-  &--error {
-    color: #b42318;
-  }
-}
diff --git a/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.ts b/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.ts
index f52e02a..29aed7b 100644
--- a/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.ts
+++ b/src/app/features/store/pages/checkout-page/components/checkout-payment-transfer/checkout-payment-transfer.component.ts
@@ -1,23 +1,46 @@
-import { ChangeDetectionStrategy, Component, computed, input, output, signal, OnInit, effect, untracked } from '@angular/core';
+import {
+  ChangeDetectionStrategy,
+  Component,
+  computed,
+  input,
+  output,
+  signal,
+  OnInit,
+  effect,
+  untracked,
+} from '@angular/core';
 import { FormControl, ReactiveFormsModule, Validators } from '@angular/forms';
 import { IconButtonComponent } from '../../../../../../shared/components/icon-button/icon-button.component';
 import { ButtonComponent } from '../../../../../../shared/components/button/button.component';
 import { InputComponent } from '../../../../../../shared/components/input/input.component';
-import { TransferAccount, TransferField, TransferValidationStatus } from '../../checkout-page.models';
+import {
+  TransferAccount,
+  TransferField,
+  TransferValidationStatus,
+} from '../../checkout-page.models';
+import { PaymentVerificationErrorComponent } from '../payment-verification-error/payment-verification-error.component';
 
 @Component({
   selector: 'app-checkout-payment-transfer',
   standalone: true,
-  imports: [IconButtonComponent, ButtonComponent, InputComponent, ReactiveFormsModule],
+  imports: [
+    IconButtonComponent,
+    ButtonComponent,
+    InputComponent,
+    ReactiveFormsModule,
+    PaymentVerificationErrorComponent,
+  ],
   templateUrl: './checkout-payment-transfer.component.html',
   styleUrl: './checkout-payment-transfer.component.scss',
-  changeDetection: ChangeDetectionStrategy.OnPush
+  changeDetection: ChangeDetectionStrategy.OnPush,
 })
 export class CheckoutPaymentTransferComponent implements OnInit {
   readonly transferAccount = input<TransferAccount | null>(null);
   readonly transferDni = input<string>('');
   readonly copiedTransferField = input<TransferField | null>(null);
   readonly validationStatus = input<TransferValidationStatus>('idle');
+  readonly paymentAmount = input<number>(0);
+  readonly whatsappUrl = input<string | null>(null);
 
   readonly copyTransferValue = output<{ field: TransferField; value: string }>();
   readonly submitDni = output<string>();
@@ -25,7 +48,7 @@ export class CheckoutPaymentTransferComponent implements OnInit {
 
   protected readonly dniControl = new FormControl('', {
     nonNullable: true,
-    validators: [Validators.required, Validators.pattern(/^\d{7,8}$/)]
+    validators: [Validators.required, Validators.pattern(/^\d{7,8}$/)],
   });
 
   protected readonly isEditing = signal<boolean>(false);
diff --git a/src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.html b/src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.html
new file mode 100644
index 0000000..64e0374
--- /dev/null
+++ b/src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.html
@@ -0,0 +1,17 @@
+<div class="payment-timeout" role="alert">
+  <div class="payment-timeout__icon" aria-hidden="true">
+    <i class="fa-solid fa-xmark"></i>
+  </div>
+  <h4 class="payment-timeout__title">No pudimos verificar el pago de {{ formattedAmount() }}.</h4>
+  <p class="payment-timeout__message">Por favor contactate con nosotros para resolverlo.</p>
+  @if (whatsappUrl()) {
+    <app-button
+      type="button"
+      variant="primary"
+      buttonClass="d-inline-flex align-items-center justify-content-center gap-2"
+      (click)="openWhatsApp()"
+    >
+      <span>WhatsApp</span>
+    </app-button>
+  }
+</div>
diff --git a/src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.scss b/src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.scss
new file mode 100644
index 0000000..a82da35
--- /dev/null
+++ b/src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.scss
@@ -0,0 +1,35 @@
+.payment-timeout {
+  display: flex;
+  flex-direction: column;
+  align-items: center;
+  width: 100%;
+  padding-top: 0.85rem;
+
+  &__icon {
+    display: grid;
+    width: 84px;
+    height: 84px;
+    place-items: center;
+    border: 1px solid var(--tenant-danger, #dc3545);
+    border-radius: 50%;
+    color: var(--tenant-danger, #dc3545);
+    font-size: 2.7rem;
+  }
+
+  &__title {
+    max-width: 250px;
+    margin: 1.35rem 0 0;
+    color: var(--tenant-danger, #dc3545);
+    font-size: 1.05rem;
+    font-weight: 700;
+    line-height: 1.3;
+  }
+
+  &__message {
+    max-width: 250px;
+    margin: 2rem 0 1.75rem;
+    color: #666666;
+    font-size: 1rem;
+    line-height: 1.25;
+  }
+}
diff --git a/src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.ts b/src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.ts
new file mode 100644
index 0000000..7ec1e4f
--- /dev/null
+++ b/src/app/features/store/pages/checkout-page/components/payment-verification-error/payment-verification-error.component.ts
@@ -0,0 +1,32 @@
+import { ChangeDetectionStrategy, Component, computed, input } from '@angular/core';
+
+import { ButtonComponent } from '../../../../../../shared/components/button/button.component';
+
+@Component({
+  selector: 'app-payment-verification-error',
+  standalone: true,
+  imports: [ButtonComponent],
+  templateUrl: './payment-verification-error.component.html',
+  styleUrl: './payment-verification-error.component.scss',
+  changeDetection: ChangeDetectionStrategy.OnPush,
+})
+export class PaymentVerificationErrorComponent {
+  readonly paymentAmount = input<number>(0);
+  readonly whatsappUrl = input<string | null>(null);
+
+  protected readonly formattedAmount = computed(() =>
+    new Intl.NumberFormat('es-AR', {
+      style: 'currency',
+      currency: 'ARS',
+      maximumFractionDigits: 0,
+    }).format(this.paymentAmount()),
+  );
+
+  protected openWhatsApp(): void {
+    const url = this.whatsappUrl();
+
+    if (url) {
+      window.open(url, '_blank', 'noopener,noreferrer');
+    }
+  }
+}